Check out the answers to some of our most common queries, about our business in general and more specifically the food we provide.
Common questions about Jamaican Patties
What are Jamaican Patties?
A Jamaican patty is a savoury pastry filled with meat, fish or vegetables such as Callaloo, seasoned with an array spices and herbs to give the snack a truly unique Caribbean flavour that everybody can enjoy. Flavours that you may recognise across the Mr. Patties range include Scotch Bonnet, Pimento and Thyme, all of which are used across the Caribbean islands to provide the maximum amount of joy to your tastebuds.
Originally deriving from the Cornish Pasty, Jamaican Patties are a staple in not just Jamaica but across the Caribbean, and now you can find Authentic Jamaican Beef Patties all around the world.. The most popular and most accessible street food amongst the Caribbean islands, Jamaican Patties give nutrition and flavour that can be consumed anywhere, even on the go, and can be eaten at any time of the day.
How do you eat Jamaican Patties?
Patties are incredibly easy to eat, and can be eaten alone as a snack or more commonly inside a traditional Jamaican Coco Bread – a soft sweet bread roll that suits the Jamaican Patties perfectly.
Patties are also eaten alongside other breads such as roti, at Mr. Patties we sometimes enjoy them simply with a side salad. There are many ways to eat the versatile Caribbean pastry, you could even invent your own way! They’re highly nutritional and flavourful, meaning you could eat a Jamaican Patty for breakfast, lunch, dinner or as a snack at any time in between whether you’re at home or even at work. They’re also a great alternative to ready meals, sandwiches or supermarket meal deals.
What’s the difference between a Cornish Pasty and a Jamaican Patty?
A Cornish Pasty is noticeably the basis of the Jamaican Patty, however during the 18th century there was an influx of Indian spices within the Caribbean due to the transatlantic trade triangle. Thus, these spices were implemented into Caribbean cuisine, and the biggest difference between the two pastries is the spice and flavour both in the filling and the pastry itself.
The Jamaican Patty is known for its sunshine-like yellow pastry casing thanks to the use of Turmeric, whilst Cumin, Coriander, Clove and Allspice can all be picked up on within our own fabulous fillings.
Do Jamaican Patties have flaky pastry?
Some Jamaican Patties have a shortcrust pastry, some have a flaky pastry yet not quite a puff pastry – here at Mr. Patties we believe the flakier, the better! Our pastry is light, flaky, yet still holds substance whilst being full of flavour to accompany our entire range of flavoursome fillings.
Where can I eat Jamaican Patties?
Anywhere! Just don’t take one to bed as our patties have a crisp golden flaky pastry case which could cause a few crumbs. Our patties can be taken to work and used as a work lunch, they can even be eaten at home as an alternative or as an addition to a typical ready made meal. Patties were created as a finger food, meaning all you need is your hands to eat – no cutlery is required.
Are your Jamaican Patties sold in supermarkets?
No, you won’t find Mr. Patties patties in supermarkets (yet). There are many other brands sold in mass produced forms, however we try to take pride in creating a premium food item that is continued to be made in the true form of the traditional Jamaican cuisine.
Do you need to be home when Mr. Patties delivers?
Fortunately, you do not need to rearrange your schedule just to be home when your box of patties arrives. You can use DPD/Royal Mail in-flight options to specify where to leave your box if you’re not home to accept your parcel, or even specify a neighbour to leave your parcel with.
Should you not be home and the courier not be able to leave your box in a safe place, they must leave the box on your doorstep or with a neighbour as it cannot be returned to a depot. All liability is with the customer in this occurrence and we cannot be held responsible should your delivery not occur in a safe manner.
Can I buy other food from Mr. Patties?
At Mr. Patties we stock a range of imported Caribbean and American condiments, snacks and drinks to compliment your patties. We constantly update our store with new and exclusive products so always remember to check in to see what’s new.
Common questions about Mr. Patties
How do I order a mixed box of Jamaican Patties?
To order our Mr. Patties Pick n Mix and Fish n Mix boxes follow these instructions:
- Select your patties from the drop down boxes provided.
- When you have selected either 6 or 12 patties (depending on the box you are buying), you can then utilise the “add to cart” option.
- Your cart will state the patties you have added to your mixed box, and you can now checkout accordingly and complete your order – or grab another box for a rainy day!
How are your Jamaican Patties delivered?
Premium Delivery
Your Jamaican patties are individually flow-wrapped using Polypropylene sheets, before being packed for shipping in quantities of 6, 10, 12 or more using cardboard boxes, thermal insulated polystyrene liners as well as recyclable ice packs. Your patties will then be shipped using an Express delivery service. Our Premium orders are shipped on a next day service, however external circumstances can cause delays in some instances. Should this occur please be assured that your order will still be delivered in its required perishable timeframe.
Premium Delivery orders are shipped out on Monday, Tuesday and Thursday for expected delivery on the following day.
Standard Delivery (1-3 Working Days)
Your Jamaican patties are individually flow-wrapped using Polypropylene sheets, before being packed for shipping in quantities of 6, 10 or 12 using cardboard boxes, thermal insulated polystyrene liners as well as recyclable ice packs. Your patties will then be shipped within 1-3 working days.
Orders are shipped out on Monday, Tuesday and Thursday for delivery within 1-3 working days. If your order is placed on Thursday by Standard Delivery, it will not be shipped until Monday. This is so that your Jamaican patties will not be spoilt in transit over the weekend.
Any food product should be shipped in as fast a manner as possible, in turn we are not liable for any spoiling of goods when using standard delivery however we are aware that this service may be cost effective for some customers. Should your parcel be delayed in transit it can still be delivered by DPD/Royal Mail within 72 hours of dispatch however as previously stated we are not liable for any potential spoilage with standard delivery orders.
Standard Delivery orders are shipped out on Monday and Tuesday using a 1-3 working day DPD/Royal Mail service. Our couriers only operate on business days and unfortunately we cannot deliver or ship on Bank Holidays.
Can I send an order to an alternative address?
Yes, you may send an order to another address however please enter your billing and delivery details correctly during the checkout process on our website. We can only use the addresses provided via our website, and can not utilise any addresses provided externally via PayPal or Stripe. We cannot be held liable for incorrect address input or incorrect delivery instructions.
Returns Policy
Due to the nature of our produce, we cannot accept returns. Please also note should your patties be damaged in transit via standard delivery, refused upon delivery or cannot be delivered due to address errors, we can not be held liable. All orders must be delivered by our courier partner on the first attempt and cannot be taken back to a depot, and should there be nobody available to accept an order at the specified delivery address, it is in the couriers discretion to leave the parcel(s) in a place they deem to be safe.
How do I contact Mr. Patties?
Due to the nature of our business being digital, our customer support is online based and we do not have a telephone number for online queries. This allows us to give a well informed, secure customer support service. However, you may email us via our contact form and we will respond to you as soon as possible.
If you have made a purchase from us and need help in regards to your order, please email us stating your order number and we will assist you as a matter of urgency. We aim to respond to all purchase enquiries within 12 hours.
We also respond to our social channels such as Facebook, and you can even send us a direct Facebook message using the chat tool at the bottom of our website.
Where do you deliver Jamaican Patties to?
We currently deliver to a large part of the United Kingdom, including England, Wales Scotland. We also deliver to The Isle of Wight, The Isle of Man, Northern Ireland and the Scottish Highlands. We do not offer delivery to the Republic of Ireland.
Services outside of the Mainland UK catchment area are offered at an additional cost and are shipped with Premium packaging. Please contact us for further information.
How does Mr. Patties cook their Jamaican Patties?
Jamaican Patties must always be baked in a similar manner to the Cornish Pasty or the Nigerian Meat Pie, and never fried like a Spanish Empanada or an Indian Samosa which are popular fried filled pastries that are also tasty in their own right. At Mr. Patties we stick with this rule and all of our Jamaican Patties are baked at a medium temperature to ensure they obtain a golden flaky pastry.
How are your Jamaican Patties packaged?
Each premium box of Mr. Patties patties is packed with ice packs to work against the laws of Thermodynamics to keep your Jamaican patties chilled. Our ice packs are rugged and have no specific life span meaning they are also recyclable, feel free to re-freeze them and use them again to keep food and other goods cold.
How should I store my Jamaican Patties?
Freeze your patties on the day of delivery or consume your patties immediately. Storing your patties a the fridge may lead to product deterioration after several days.
How do I cook my Jamaican Patties?
Our patties are best when defrosted and oven baked, at 175°C (Gas Mark 4) for approx 15 minutes. If freezing, please thaw patties completely before baking.
Do you offer Vegan/Vegetarian Jamaican Patties?
Yes, both our Callaloo, Vegetable and Vegan Curry “Goat” Jamaican Patties use no animal-based products and are Vegan friendly.
Our Vegan Curry “Goat” patties do not contain real goat meat, but instead a premium Soya based vegan friendly meat substitute.
Our pastry in general contains no animal-based products, using vegetable based substitutes where necessary for butter etc. For further allergen information please use our allergen chart.
Are your Jamaican patties Halal?
Yes, we use Halal certified meat in all of our meat based patties.
Common questions about our Drinks and Sauces
How are your Caribbean drinks and sauces packaged?
We know that glass bottles can be very delicate, so we treat our items with the maximum amount of care that we possibly can to protect them and avoid any potential breakages. All of our bottles are covered with protective mesh, and separated from each other by either card or packing paper. They are then packaged using further packing paper within a cardboard box and sealed.
How do I purchase your Caribbean drinks and sauces?
We know that glass bottles can be very delicate, so we treat our items with the maximum amount of care that we possibly can to protect them and avoid any potential breakages. All of our bottles are covered with protective mesh, and separated from each other by either card or packing paper. They are then packaged using further packing paper within a cardboard box and sealed.
Is there a minimum spend?
Our minimum spend is currently £15 (excluding shipping costs).