Frequently Asked Questions

Check out the answers to some of our most common queries, about our business in general and more specifically the food we provide.

Common questions about Jamaican Patties

What are Jamaican Patties?

A Jamaican patty is a savoury pastry filled with meat, fish or vegetables such as Callaloo, seasoned with an array spices and herbs to give the snack a truly unique Caribbean flavour that everybody can enjoy. Flavours that you may recognise across the Mr. Patties range include Scotch Bonnet, Pimento and Thyme, all of which are used across the Caribbean islands to provide the maximum amount of joy to your tastebuds. 

Originally deriving from the Cornish Pasty, Jamaican Patties are a staple in not just Jamaica but across the Caribbean, and now you can find Authentic Jamaican Beef Patties all around the world.. The most popular and most accessible street food amongst the Caribbean islands, Jamaican Patties give nutrition and flavour that can be consumed anywhere, even on the go.

How do you eat Jamaican Patties?

Patties are incredibly easy to eat, and can be eaten alone as a snack or more commonly inside a traditional Jamaican Coco Bread – a soft sweet bread roll that suits the Jamaican Patties perfectly.

Patties are also eaten alongside other breads such as roti, at Mr. Patties we sometimes enjoy them simply with a side salad. There are many ways to eat the versatile Caribbean pastry, you could even invent your own way! They’re highly nutritional and flavourful, meaning you could eat a Jamaican Patty for breakfast, lunch, dinner or as a snack at any time in between whether you’re at home or even at work. 

What’s the difference between a Cornish Pasty and a Jamaican Patty?

A Cornish Pasty is noticeably the basis of the Jamaican Patty, however during the 18th century there was an influx of Indian spices within the Caribbean due to the transatlantic trade triangle. Thus, these spices were implemented into Caribbean cuisine, and the biggest difference between the two pastries is the spice and flavour both in the filling and the pastry itself.

The Jamaican Patty is known for its sunshine-like yellow pastry casing thanks to the use of Turmeric, whilst Cumin, Coriander, Clove and Allspice can all be picked up on within our own fabulous fillings. 

Do Jamaican Patties have flaky pastry? 

Some Jamaican Patties have a shortcrust pastry, some have a flaky pastry yet not quite a puff pastry – here at Mr. Patties we believe the flakier, the better! Our pastry is light, flaky, yet still holds substance whilst being full of flavour to accompany our entire range of flavoursome fillings. 

Common questions about Mr. Patties

How do I order a mixed box of Jamaican Patties?

To order our Mr. Patties Pick n Mix and Fish n Mix boxes follow these instructions:

  • On the left side you will see the flavours available to select for your box of 12. 
  • If you press the patties that you want on the left side, you will see the orange spaces on the right side begin to fill up.
  • There are 12 orange spaces and when they are filled, the “add to cart” button will become clickable. It will not become clickable until you have added a total of 12 patties to your box. For example you could press “Lamb” 6 times and “Beef” 6 times which would complete a box of 12.
  • When you have completed your box of 12 patties, you will be able to press “add to cart” and complete your order. Please do not try to add more than 12 patties to your box as it will deem your order void.

How are your Jamaican Patties delivered?

Premium Delivery (Next Day)

Your Jamaican patties are individually flow-wrapped using Polypropylene sheets, before being packed for shipping in quantities of 10 or 12 using cardboard boxes, thermal insulated polystyrene liners as well as recyclable ice gel packs. They will then be shipped using an Express delivery service.

Express delivery is available for all orders. Orders placed before 9am will be delivered via Next Day Delivery. Orders placed after 9am will be sent out on the next eligible shipping day. Our couriers only operate on business days and unfortunately we cannot deliver or ship on Bank Holidays.

Premium Delivery orders are shipped out on Monday, Tuesday and Thursday for delivery the following day.

Standard Delivery (1-3 Working Days)

Your Jamaican patties will be packaged in polypropylene sheets and then into a regular cardboard box with a recyclable gel ice pack but without any thermal polystyrene liner.

Orders are shipped out on Monday, Tuesday and Thursday for delivery within 1-3 working days. If your order is placed on Thursday by Standard Delivery, it will not be shipped until Monday. This is so that your Jamaican patties will not be spoilt in transit over the weekend.

Any food product should be shipped in as fast a manner as possible, in turn we are not liable for any spoiling of goods when using standard delivery however we are aware that this service may be cost effective for some customers.

Standard Delivery orders are shipped out on Monday and Tuesday using a 1-3 working day DPD service. Our couriers only operate on business days and unfortunately we cannot deliver or ship on Bank Holidays.

Free Delivery

Free Delivery is available on all Mainland UK orders for 4 boxes or more. If you are ordering 4 boxes or more please select the “Free Delivery” option during the checkout process.

Returns Policy

Due to the nature of our produce, we cannot accept returns. Please also note should your patties be damaged in transit via standard delivery, refused upon delivery or cannot be delivered due to address errors, we can not be held liable.

How do I contact Mr. Patties?

Due to the nature of our business being digital, our customer support is online based and we do not have a telephone number for online queries. This allows us to give a well informed, secure customer support service. However, you may email us via our contact form and we will respond to you as soon as possible.

If you have made a purchase from us and need help in regards to your order, please email us stating your order number and we will assist you as a matter of urgency. We aim to respond to all purchase enquiries within 12 hours.

We also respond to our social channels such as Facebook, and you can even send us a direct Facebook message using the chat tool at the bottom of our website.

Where do you deliver Jamaican Patties to?

We currently deliver to a large part of the United Kingdom, including England, Wales and part of Scotland. We not deliver to The Isle of Wight, The Isle of Man, Northern Ireland and the Scottish Highlands. We do not offer delivery to the Republic of Ireland.

Delivery times are as follows:

United Kingdom – DPD Tracked Approx 1-3 Business Days

Services outside of the Mainland UK catchment area may be possible at an additional cost and are shipped with Premium packaging. Please contact us for further information.

What are Jamaican Patties?

A Jamaican patty is a savoury pastry filled with meat, fish or vegetables such as Callaloo, seasoned with an array spices and herbs to give the snack a truly unique Caribbean flavour that everybody can enjoy. Flavours that you may recognise across the Mr. Patties range include Scotch Bonnet, Pimento and Thyme, all of which are used across the Caribbean islands to provide the maximum amount of joy to your tastebuds. 

Originally deriving from the Cornish Pasty, Jamaican Patties are a staple in not just Jamaica but across the Caribbean. The most popular and most accessible street food amongst the Caribbean islands, patties give nutrition and flavour that can be consumed anywhere, even on the go. 

How does Mr. Patties cook their Jamaican Patties?

Jamaican Patties must always be baked in a similar manner to the Cornish Pasty or the Nigerian Meat Pie, and never fried like a Spanish Empanada or an Indian Samosa which are popular fried filled pastries that are also tasty in their own right. At Mr. Patties we stick with this rule and all of our Jamaican Patties are baked at a medium temperature to ensure they obtain a golden flaky pastry. 

How are your Jamaican Patties packaged?

Each premium box of Mr. Patties patties is packed with gel ice packs to work against the laws of Thermodynamics to keep your Jamaican patties chilled. Our ice packs are made of 98% water and 2% cellulose gum which allows the packs to freeze at colder temperatures than pure ice. Our ice packs are rugged and have no specific life span meaning they are also recyclable, feel free to re-freeze them and use them again to keep food and other goods cold.

How should I store my Jamaican Patties?

You can freeze your patties on the day of delivery to keep them for up to 6 months, or you may store your patties in a refrigerator for up to 3 days at a temperature between 1-5°C and no lower than -12°C.

How do I cook my Jamaican Patties?

Our patties are best when defrosted and oven baked, at 175°C (Gas Mark 4) for approx 15 minutes. If freezing, please thaw patties completely before baking.

Do you offer Vegan/Vegetarian Jamaican Patties?

Yes, both our Callaloo and Vegetable Jamaican Patties use no animal-based products and are Vegan friendly. Our pastry in general contains no animal-based products, using vegetable based substitutes where necessary for butter etc. For further allergen information please use our allergen chart.

Are your Jamaican patties Halal?

Yes, we use Halal certified meat in all of our meat based patties.